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Pillars

Operational Excellence

  • Support Development
  • run Workloads
  • gain insight
  • continuously improve
  • continuously support

Perform ops as Code

  • USE Infrastructure as Code (IaC)!
  • Limit human error
  • consistency

Small changes

  • Design processes to be updated regularly
  • small increments
  • when possible use backward compatibility

Refine ops frequently

  • look to improve
  • use game days
  • review data

Best Practices

Anticipate failure

  • premortem exercises

Learn from all ops failures

  • share what is learned

Security

  • protect data
  • protect systems

Implement a strong identity foundation

  • the least privilege
  • separation of duties
  • authorization for each interaction.
  • Central ID management
  • eliminate reliance on long term static credentials

Traceability

  • logs and monitoring

Security at all layers

Automate security best practices

  • improves the ability's to scale

Protect data in transit and at rest

  • encryption
  • access control

Keep people away

  • restrict access as much as possible

Prepare for the worst

  • incident management
  • investigation policy

Reliability

  • perform a workload correctly

Performance Efficiency

  • use computing resources efficiently
  • maintain efficiently through change

Cost optimizations

  • deliver business value at lowest price point

Sustainability

  • reduce energy consumption
  • maximize benefits of resources
  • minimize resources required